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Privacy Policy

LiveVantage Policy of User Privacy

Thank you for visiting our website (“Site”). As used herein, the terms “LifeVantage”, “our,” “we,” and “us” refer to LifeVantage Canada, Ltd. and LifeVantage Corporation unless the context clearly provides otherwise.  We may update this Privacy Policy from time to time without prior notice to you. We encourage you to review the Privacy Policy periodically for any updates.

LifeVantage® is committed to safeguarding and protecting our customers’ private information.  The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site and how we may use that information.

Information LifeVantage Collects
We classify all information we collect from visitors to our Site as either “General Information” or “Personal Information”.  General Information refers to information that cannot be traced back to a specific visitor. For example, General Information may include usage statistics such as the total number of visitors to our Site during a specific period of time.   We use General Information to improve your experience when visiting our Site.  Personal Information refers to information that is specific to a visitor to our Site.  For example, Personal Information may include a particular visitor’s name, address, e-mail address, telephone number and credit card information. Please note that we may gather General Information without your consent or knowledge but we may not gather Personal Information without your consent.

Ordering
When you place an order for products or services, we collect Personal Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. We may provide Personal Information to our partners when necessary for the delivery of products and processing of your order.

Security
We currently utilize SSL for our website.  SSL creates an encrypted link between the web server and the web browser. This link ensures that the data passed between the web server and the browser remains private and secure.

Credit Card Storage
Credit card information collected at registration or when placing orders is used only to process payment for the transaction and is not retained by us. You may, however, elect to securely store personal credit card information for use in future orders. You may add, edit, and delete your stored personal credit card information at any time.

Sharing Your Information
We do not sell, trade, rent, or otherwise profit from any Personal Information we collect online unless we have your permission. Any Personal Information you provide to us will be stored in our databases in the United States or with our third-party vendor who processes our credit card transactions.

LifeVantage may disclose certain information to a third-party vendors if necessary to provide you with a product or service your requested and third parties who provide various services to LifeVantage and who are required to adhere to the intent of this Privacy Policy.

Customer
If you are a customer, to assure the highest level of personal service, we may share your Personal Information (excluding credit card information and order details) with your servicing distributor.

Release of Information in Response to Court Order or Subpoena
From time to time, we may provide Personal Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we believe to be unlawful or suspicious. We may release Personal Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the interests, rights, property, and safety of others and ourselves.

Protecting Your Information
We acknowledge your trust and are committed to take reasonable steps to protect your Personal Information you provide online from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information.

Use of Cookies On This Site
A “cookie” is a small data file transferred to your computer’s hard drive that allows a Web site to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Cookies also enable us to keep track of a consumer’s electronic “shopping cart” before completing a purchase. Accepting a cookie does not provide us access to your computer or any Personal Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus.

Links To Other Web Sites
Links to third-party Web sites may be provided solely for your information and convenience. If you use these links, you will leave our Site. This Privacy Statement does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Children’s Privacy Protection
We take special care to protect the privacy needs of children.  Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personal Information from them. You must be at least 18 years old to be a customer.

Changes to Privacy Policy
We may change, modify or amend this Privacy Policy without your knowledge or consent.  If LifeVantage decides to change the Privacy Policy, it will post those changes on our Site and any changes to this Privacy Policy will be considered effective immediately after the changes are posted on our Site.

CONTACT US
If you have any concerns about the use of your information or about this Privacy Policy, please send us an e-mail or call us at the below number:

Email:
cadistributorsupport@lifevantage.com

Distributor Support:
877.682.6346

Our Purpose
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